Staffing

Telme Substitute Staffing

Fast placement of vacant shifts — saves time, reduces administration and improves staffing quality.

Telme Substitute Staffing helps you fill vacant shifts quickly. It is simple, saves time and resources, and delivers high-quality results. The solution is used in care, social services and schools by municipalities across the country.

Instead of calling around in the morning, you can reach the right substitutes through the system — with full visibility of skills, availability and confirmed shifts.

Book a demo — substitute staffing Contact us Sign in — substitute

Download the app

Substitutes view shifts, accept assignments and report time in Telme Go — easy in your pocket.

Substitute pool

Searchable database with skills, availability and history.

Fast outreach

Reach available substitutes directly — without calling around.

Confirmed shifts

Substitutes accept in the app — full traceability.

Challenges in substitute staffing

Municipalities and organisations in care, social services and schools recognise these challenges.

Time-consuming morning calls to find substitutes
Hard to match the right skills to the right shift
Vacancies not filled in time
Manual documentation of confirmed shifts
Insufficient follow-up on substitute utilisation

From vacancy to confirmed shift

The complete substitute flow — from registered vacancy to documented shift.

  1. Vacancy A shift or position is registered as vacant in the system.
  2. Matching The system finds substitutes with the right skills and availability.
  3. Outreach Available substitutes are notified via app and SMS.
  4. Confirmation The substitute accepts the shift directly in the mobile app.
  5. Documentation The shift is confirmed and traceable for follow-up.
  6. Follow-up Statistics and reports for unit managers and HR.

What Telme brings together

Complete substitute management — from pool to confirmed shift.

  • Substitute pool and skills register
  • Fast outreach to available substitutes
  • Mobile app for substitutes
  • Confirmed shifts and documentation
  • Schedule and vacancy management
  • Integration with HR and payroll systems
  • Follow-up and statistics

Nyckelfunktioner

Substitute pool with skills and availability
Fast outreach to available substitutes
Mobile app for substitutes — accept shifts on the go
Confirmed shifts and full documentation

Modules for substitute staffing

Leave management

Unified absence and leave handling — from registration and approval to scheduling, substitute needs and payroll data. Includes: Illness, VAB (child care), Annual leave and other leave planning, Parental leave, Compensatory leave, Paternity days, Unpaid leave, Paid leave.

Payroll module

Module for complete payroll processing based on reported working hours from work orders, dispatch orders or other time registration.

Personnel management

Personnel register with roles, skills, permissions and contact details — the foundation for planning and staffing.

Recman

Integration with the Recman recruitment system to facilitate the management of personnel and recruitment processes.

Schedule planning

Module for managing work schedules for staff groups. Provides a visual and structured overview of available resources, work shifts and staffing needs.

Temporary staffing

Also known as Telme temp, offers a solution to manage and recruit temps when regular staff are absent.

Time clock

Digital solution for secure check-in and check-out of staff via the app. Uses rotating QR codes in combination with GPS verification to ensure.

Time reporting

Module for registration of both consultant time and general working time as well as all types of absence.

Show more modules (5)

Employer certificate

Generate employer certificates for staff and send to unions or other recipients — directly from personnel data in Telme.

Mobile app/TelmeGo

TelmeGo (the app) gives staff the opportunity to confirm, manage and cancel orders directly from the mobile phone.

Mobile BankID

Secure login and signing via Mobile BankID in web and app — staff, customers and external parties.

Notification in the App

Module for instant messaging and chat functionality between traffic management, staff and other users.

SMS and e-mail module

Communication module for targeted messages via SMS or e-mail to staff and users. Supports manual and automated mailing management with the following.

All modules and features →

Substitute pool & matching

Substitute pool and skills register
Search and filter by skills and availability
Qualifications and certifications
Fast outreach to available substitutes

Shifts & follow-up

Confirmed shifts and documentation
Schedule and vacancy management
Mobile app for substitutes
Follow-up and statistics

Benefits for the whole organisation

Unit manager

Fill vacancies quickly without calling around.

Substitute

View shifts, accept and report in the mobile app.

HR / staffing

Overview of pool, skills and statistics.

Management

Control over substitute utilisation and costs.

Real-world example

Scenario: sick leave in the morning

  1. An employee calls in sick — the vacancy is registered in Telme Substitute Staffing
  2. The system finds available substitutes with the right skills for the unit
  3. Substitutes are notified via app and SMS
  4. A substitute accepts the shift — the unit manager sees confirmation immediately
  5. The shift is documented and can be followed up in statistics

Referens

“It saves an enormous amount of time. Before, you had to sit and call around in the mornings. You might need to call 20 substitutes before you got someone.”

— Ros-Marie Nilsson, unit manager Kullagården, Kävlinge Municipality

Read more about Kävlinge Municipality

Why Telme?

Used in care, social services and schools by multiple municipalities
Skip calling around — reach the right substitutes directly
Mobile app for substitutes with confirmed shifts
Enormous time savings in daily work for unit managers

Book a demo — substitute staffing See pricing

Let us tell you more!

Curious about Telme or wondering if a solution fits your business? We are happy to talk — no strings attached.

Contact us Book a 20 min demo