Documents & receipts
Scanned receipts are interpreted automatically — amount, date and supplier are filled in without manual entry.
Features
AI in Telme
AI built into orders, the field app and reports — receipts, weigh slips, phone orders, support, translation and chat against your data.
AI in Telme is not a separate tool — it lives in the same flow as orders, the field app and reports. Documents are interpreted, calls become orders, text is translated and raw data is compiled where your staff already work.
The goal is less manual entry and faster decisions — with human control still in the process. Where text and language are handled, we use ChatGPT/OpenAI as the engine, integrated into Telme.
What AI can do in Telme
Concrete examples from everyday work — from paper documents to decisions.
Weigh slips & field data
AI reads weigh slips and field photos — weight and key data are linked to the right order in logistics and contracting.
Orders by phone
Incoming calls can be handled by AI — orders are created in Telme with the right customer, address and assignment.
Support & tickets
AI assists ticket handling — faster classification, responses and routing to the right module.
Language & summaries
Translation and summarisation directly in Telme Go — order information in the employee's language in real time.
Data, images & reports
Image handling, chat against raw data and report material — ask questions and get answers from your operational data.
Why AI in a business system?
Many bottlenecks come from information stuck on paper, in email or in the head of the right person.
Manual entry of receipts, weigh slips and field data takes time
Phone orders are missed or entered incorrectly when the office is busy
Language barriers cause orders and instructions to be misunderstood in the field
Support and tickets take a long time to classify and route
Raw data exists — but quick summaries are hard without building reports
From raw data to decisions
AI support in the same chain as orders and reporting — not a side track.
-
Data in Photo, scan, phone call, app data or support ticket — collected in Telme.
-
Interpretation AI extracts, translates or classifies — with ChatGPT support where text and language are handled.
-
Linking The result is linked to order, asset, staff or ticket — ready for review.
-
Control Staff approve, adjust and forward — AI suggests, people decide.
-
Follow-up Chat against raw data, summaries and reports — decisions on current information.
Privacy and control
AI should help — not take over. Telme is built for organisations that need traceability and accountability.
- AI suggestions are reviewed in your normal workflow
- Data is handled within your Telme environment according to your settings
- ChatGPT/OpenAI is used where text and language interpretation is required
- Features can be enabled per module and business area
- Same permissions and logging as the rest of Telme
Nyckelfunktioner
Human control remains for orders, tickets and finance
Configurable per module — you choose where AI should help
Support in web and Telme Go — same data, same flow
Integrated in the platform — not another system to switch to
AI-related features in the catalog
Explore modules and features connected to AI in Telme.
AI chat against raw data
Ask questions against your operational data and get summaries — chat that complements reports.
AI for phone orders
Incoming calls can be handled by AI — orders are created in Telme with the right customer, address and assignment.
AI image handling
Images are interpreted and linked to orders and assets — text, content and metadata extracted automatically.
AI receipt interpretation
Scanned receipts are interpreted automatically — amount, date and supplier are filled in without manual entry.
AI support assistance
AI assists ticket handling — faster classification, responses and routing to the right module.
AI weigh slip interpretation
Weigh slips and field photos are interpreted by AI — weight and key data linked to the right order.
ChatGPT
Integration with ChatGPT to manage translations and text processing support directly in the system, facilitating content creation and communication.
Translation of dynamic data
Dynamic translation of data so that businesses can adapt to different users, needs and languages, providing a more user-friendly experience.
Translation using AI
The system uses AI-powered translation to automatically translate information in orders into the app user's chosen language.
Common questions
Does AI replace our staff?
No. AI removes repetitive entry and interpretation — staff review, approve and decide as before. The goal is more time for core business.
Do you use ChatGPT or OpenAI?
Yes, where text and language are interpreted or generated — for example translation, summarisation and text support — Telme uses integration with ChatGPT/OpenAI. Other AI features may use other models depending on the task.
Does AI work in the mobile app?
Yes. Translation, summarisation and field-related features reach staff in Telme Go — directly in orders and messages.
Which industries is it for?
Transport and contracting (weigh slips, receipts, phone orders), property and service (support, documentation), HR and substitute staffing (communication, summarisation) — and any business that wants to query its own data via chat.
How do we get started?
Book a demo and we will show the AI features that fit your business. You can start broadly or focus on one area — for example weigh slips or in-app translation.
Why AI in Telme?
A popular topic — but in practice it is about less administration and faster flows.
Less manual entry from paper and phone
Same platform — orders, field, finance and AI together
Multilingual operations without double entry
Faster insights from raw data to report
Let us tell you more!
Curious about Telme or wondering if a solution fits your business? We are happy to talk — no strings attached.