Data protection policy

GDPR

§1. Data we process and purpose

We process the following types of data:

• §1.1 Contact person name, phone number, address and email address.
• §1.3 Invoice details and reference person where applicable.

§2. Contact details

Our contact details for requesting information, deletion of data or other questions:

Email: info@telme.se
Phone: 0455-30 99 40

Data protection officer can be reached via the same contact details above.

§3. Our obligations

We are obliged to provide data, notes and information requested by the respective person and/or company within 48 hours (business days). The same applies to deletion of data according to applicable rules.

§4. Withdrawing consent

You always have the right to withdraw your consent. Send an email describing that you wish to withdraw consent.

§5. Right to be forgotten

You have the right to be forgotten at any time. Send an email with a request for deletion.

§6. Consent via website

By using our website you consent to our policy until you actively withdraw consent.

§7. Access to data

This describes who may use the data in §1. Employees of TelMe AB and contractors with confidentiality agreements. Staff are trained continuously in handling personal data.

§8. Technical security

Sensitive data is stored digitally with encrypted security. Forms on the website are sent over encrypted connections and stored to handle your request.

§9. Customer register and orders

For high-quality service and handling of orders, complaints and similar, we retain data according to accounting and business rules.

§10. Cookies

A cookie is a small text file the website may save on your computer. We use cookies to improve the experience and for necessary functionality. You can disable cookies in your browser.

§11. Updates

We review the policy regularly (at least quarterly) to keep it current.